We are here 24 hours a day, 365 days a year to handle any request, from technical troubleshooting, product/service inquiries, or account and billing updates.
Verisign’s Customer Service is industry recognized because Verisign understands that true Customer Service is not just about answering questions on the phone. True Customer Service is about recognizing a customer’s need before the customer makes an inquiry. Verisign products and services include the following:
- 24x7 access to Customer Service Center & technical experts
- Online support tools: product portals, product knowledge base
- Alerts & notification: product updates, new releases, maintenances
- Customer feedback loop
If we can’t answer your question, we will get it to the right person and track it so that it is resolved fast. Please call us for urgent requests.