Verisign Customer Support
We are here 24 hours a day, 365 days a year to handle any request, from technical troubleshooting, product/service enquiries, or account and billing updates.
Verisign’s Customer Service is industry recognised because Verisign understands that true Customer Service is not just about answering questions on the phone. True Customer Service is about recognising a customer’s need before the customer makes an enquiry. Verisign products and services include the following:
- 24x7 access to Customer Service Centre & technical experts
- Online support tools: product portals, product knowledge base
- Alerts & notification: product updates, new releases, maintenances
- Technical Account Management (optional service with additional fees)
- Customer feedback loop
If we are unable to answer your question, we will get it to the right person and track it so that it is resolved fast. Please call us for urgent requests.