Beginning April 17th, if you are setup, the VeriSign® seal on your site will be automatically updated to the new Norton™ Secured Seal, powered by VeriSign. By the end of the month the seal will be displayed over half a billion times per day in 170 countries, and will appear in search results on enabled browsers as well as partner shopping sites and product review web pages. All mentions of the VeriSign name have changed to Symantec in our product names to reflect the new company ownership as well.
If you don't see the new seal on your site, simply follow these step-by-step instructions to ensure you've properly installed the seal—and prove to customers your site is up to date with the latest industry standards.
We've loaded this site with everything you need to make the VeriSign-Symantec transition as seamless as possible. So explore the next few pages, and see how Symantec can help your business.
Plus, check out the interactive game to find out more about staying secure online.
Although the company name is changing, the same high security standards remain. We continue to:
Three customers find early success with the Norton Secured Seal. Read additional success stories in our new case study section.
A complete FAQ list is available here.
Between the seal updating, and product names changing, the transition is taking place in phases. You will start seeing changes April 17 2012 when the VeriSign seals begin to automatically update to the Norton Secured Seal. Our ultimate goal is to have all changes implemented by the end of April.
The VeriSign seal will be changing from red in color to yellow, as well as the word within the seal capsule changing from "VeriSign" to "Norton." The familiar circle checkmark will remain as a major component of the new trust mark. This change is the result of extensive research supporting that the augmentation of the well-recognized checkmark with these two strong consumer brands can help increase trust when you display the Norton™ Secured Seal on your website.
Yes. Symantec’s research has shown an overwhelmingly positive response to the name change by consumers. Norton is the leading name in personal technology protection, with Norton products in use by 135 million people worldwide and shipped on 60% of Windows-based consumer PCs. Symantec’s results showed that 77% of consumers recognized the Norton Secured Seal even before we have introduced it!
The seal will be changing in April of 2012.
In April 2012 most product names will simply be updated to "Symantec™" where they once were "VeriSign". For example, "VeriSign" Secure Site will become Symantec™ Secure Site. This will be evident in the purchasing process and on invoices, but otherwise customers probably will not notice a difference.
In August 2010, Symantec purchased VeriSign Authentication Services, including VeriSign SSL Certificates and the VeriSign Trust Seal. As part of the transition, the trust mark became part of the Symantec product family. In the new seal, the Checkmark will stay the same and the seal will say “Norton Secured, powered by VeriSign.”
Symantec’s Norton brand is extremely well known to consumers, and these consumers will look for the Norton Secured Seal on Web sites just like yours. In recent tests, 77% of consumers recognize the Norton™ Secured Seal with the check— more than any of our competitors’ trust seals (Symantec Consumer Research, January 2011).
No action will be necessary for customers currently posting the seal. Since the seal is served up via javascript, it is simply a matter of Symantec changing which image will display. Once the change is made on the Symantec servers, the new seal will automatically be shown in place of the old seal.
If a user is to click on the padlock and bring up the SSL Certificate details, it will still indicate it is signed off of the VeriSign Root CA. The product names will be changing from VeriSign SSL Certificates to Symantec SSL Certificates.
After April 2012, Extended Validation SSL Certificates will say identified by Norton in the security status bar (Internet Explorer browsers version 7 and higher). The same rigorous and proven authentication processes established by VeriSign will be used by Symantec to verify businesses and ownership of websites and the Norton name will assure consumers of this.
The same support and sales teams will continue to provide the high standard of support our customers expect.
We would like all customers to use the Norton Secured Seal after April 2012. Part of the power of the seal is the fact that the same trust mark will be seen over half a billion times around the world every day. The Norton Secured Seal will become the strongest sign of trust online and it will benefit our customers to use it as soon as it is available. For updates on this seal transition, visit our online community dedicated to this update: Symantec Connect Community
Share knowledge, solve problems and discuss key topics with Symantec and VeriSign Authentication Services customers, partners and employees at the Symantec Connect Community Forum. And be sure to check out our blog for the latest.
A group of early adopters tested the Norton Secured Seal before April 2012. See how the new seal has helped grow online business.
