Certificate Signing Request (CSR)
Generation Instructions
Select your Server Software Vendor to view detailed
instructions for generating a CSR. If your server is not listed or you need additional
information, refer to your server documentation or contact your server vendor.
Error-Free CSR Generation: Important Information
- Do Not Include Shift Characters In the Enrollment Fields
During enrollment for a VeriSign Server ID, you may receive an error "105" after you submit your Certificate Signing Request (CSR). The error is due to an invalid attribute or character in the CSR that you are trying to submit. The Web server software used to generate this CSR is using an incorrect tag or encoding scheme that is preventing our system from reading in the information that is contained in the CSR. The most common cause of this error are shift characters such as: (@,#,&,!, etc..For example, if you have an "&" in your organization name, you will need to spell out the word "and" or leave out the "&".
- Understanding the Common Name
Before you can enroll for a VeriSign Server ID, you must generate a Certificate Signing Request (CSR) from your Web server. During the creation of the CSR, the following fields are to be entered: Organization, Organizational Unit, Country, State, Locality, and Common Name. The Common Name field is often misinterpreted and is filled out incorrectly.
The Common Name is typically composed of Host + Domain Name and will look like "www.company.com" or "company.com". VeriSign Server IDs are specific to the Common Name that they have been issued to at the Host level.
The Common Name must be the same as the Web address you will be accessing when connecting to a secure site. For example, a Server ID for the domain "domain.com" will receive a warning if accessing a site named "www.domain.com" or "secure.domain.com", as "www.domain.com" and "secure.domain.com" are different from "domain.com". You would need to create a CSR for the correct Common Name. When the Server ID will be used on an Intranet (or internal network), the Common Name may be one word, and it can also be the name of the server.
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