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Contact Support


Select a Product Line to find out contact info or browse the page below.

Security Services Support

Digital IDs for Secure Messaging Support

Email Support

Phone support is not available for this product please see the Knowledge Base for more help.


SSL Certificates Support


Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-877-438-8776 (1-877-GET-VRSN) or Local: 1-650-426-3400

Trial SSL Certificates Support


See the Knowledge Base for more help

Note: Telephone and chat support is not available for Trial SSL Certificates and is accessible only through email and our comprehensive Knowledge Base. This policy allows VeriSign to provide our customers with exceptional value when purchasing an SSL Certificate to use for secured transactions.


ECA Certificate Support


Email Support
Support Mon-Fri. 7:00 a.m. - 4:00 p.m. Pacific Time
See the Knowledge Base for more help.


Managed PKI for SSL Support

Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535


Managed PKI Support

Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535


Managed PKI/Adobe Certified Document Services

Email Support
Phone Support Mon-Fri. 8:00 a.m. - 8:00 p.m. Eastern Time
Toll Free: 1-866-436-8787 or International 1-678-366-8399


Code Signing Support


Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-877-438-8776 (1-877-GET-VRSN) or Local: 1-650-426-3400
Report Code Signing Misuse


Unified Authentication Services Support

Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848


FDS Support

Email Support
Phone Support 24 hours a day, seven days a week.
Phone number :800-579-2848 Option 2,3,2
International : 650-426-3535 Option 2,3,2


Managed Security Services Support

Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-888-456-3210 or Local: 1-401-456-0412


Global Affiliates Support

Phone 800-579-2848 or 650-426-3535
Email Support at servicecenter-support@verisign.com


VeriSign Identity Protection (VIP) Support (for consumers)

Email Support
NOTE: If you purchased your VIP Credential from a VIP Member Site, contact the VIP Member Site for assistance. For a list of all member sites, Click Here.



Information Services Support

Domain Name Customer Support

Phone Support 24 hours a day, seven days a week.
Phone: 703-925-6999

DNS Assurance Services Support

Phone Support 24 hours a day, seven days a week.
Phone: 703-925-6999
Email Support


Supply Chain Support

Phone Support 24 hours a day, seven days a week.
Phone: 866-501-4860
Email Support



Commerce, Communication & Content

Communication Product Support

Phone: 800-416-3882


Commerce Product Support

Phone: 800-687-5888


Content Product Support

Phone: 800-416-3882



Privacy Policy

For PKI & Payment Services
Email: practices@verisign.com