Contact Customer Support from VeriSign, Inc.

Contact Support

Security Services Support

Digital IDs for Secure Messaging Support
Email Support
Phone support is not available for this product please see the Knowledge Base for more help.

SSL Certificates Support

Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-877-438-8776 (1-877-GET-VRSN) or Local: 1-650-426-3400

Trial SSL Certificates Support
See the Knowledge Base for more help

Note: Telephone and chat support is not available for Trial SSL Certificates and is accessible only through email and our comprehensive Knowledge Base. This policy allows VeriSign to provide our customers with exceptional value when purchasing an SSL Certificate to use for secured transactions.

ECA Certificate Support

Email Support
Support Mon-Fri. 7:00 a.m. - 4:00 p.m. Pacific Time
See the Knowledge Base for more help.

Managed PKI for SSL Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535

Managed PKI Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535

Managed PKI/Adobe Certified Document Services
Email Support
Phone Support Mon-Fri. 8:00 a.m. - 8:00 p.m. Eastern Time
Toll Free: 1-866-436-8787 or International 1-678-366-8399

Code Signing Support

Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-877-438-8776 (1-877-GET-VRSN) or Local: 1-650-426-3400
Report Code Signing Misuse

For Code Signing Support in Europe please click here

Unified Authentication Services Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848

FDS Support
Email Support
Phone Support 24 hours a day, seven days a week.
Phone number :800-579-2848
International : 650-426-3535

Managed Security Services Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-888-456-3210 or Local: 1-401-456-0412

Global Affiliates Support
Phone 800-579-2848 or 650-426-3535
Email Support at servicecenter-support@verisign.com

VeriSign Identity Protection (VIP) Support (for consumers)
Email Support
NOTE: If you purchased your VIP Credential from a VIP Member Site, contact the VIP Member Site for assistance. For a list of all member sites, Click Here.

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Privacy Policy

For PKI & Payment Services
Email: practices@verisign.com

Domain Name Customer Support

Phone Support 24 hours a day, seven days a week.
Phone: 703-925-6999
Email Support

DNS Assurance Services Support
Phone Support 24 hours a day, seven days a week.
Phone: 703-925-6999
Email Support

Supply Chain Support
Phone Support 24 hours a day, seven days a week.
Phone: 866-501-4860
Email Support

Commerce, Communication & Content

Communication Product Support
Phone: 800-416-3882

Commerce Product Support
Phone: 800-687-5888

Content Product Support
Phone: 800-416-3882