Security Intelligence Service Levels

Public Vulnerability Reports

Around-the-clock coverage and customer notification of public vulnerabilities and exploits that target tens of thousands of monitored applications, hardware and operating systems. Vulnerability Aggregation Team analysts provide primary and secondary analyses of new vulnerability exploits.

Flash Reports

Intelligence reports of newly discovered exploitable vulnerabilities, malicious code appearing in the wild or other global threats requiring immediate attention. Issued by e-mail upon publication rather than regularly scheduled distribution.

Malicious Code Reports

Reports identify new threats and malicious actors using real-time human intelligence with focused, automated spiders and other search tools that mine the Internet and monitor virus-related threats.

Threat Reports

Multilingual analysts identify, track, analyze and report on emerging global threats, which provides customers with actionable insight into developing incidents.

Exclusive Vulnerability Reports

Internal research project analysts and independent security researchers worldwide discover and verify vulnerabilities that are disclosed to customers before they become public record.

Correlated Alerting Service

New alerts are correlated against customer asset data. When there is a match, customers receive an e-mail link to the correlated alert report detailing the vulnerability, remediation strategies and IP addresses of potentially affected hosts.