Domain Name Services - FAQ from VeriSign, Inc.

Domain Name Services



FAQ

General Registry/Registrar Questions

Questions about the VeriSign Registry

Registry Services

Redemption Grace Period Questions

General Registry/Registrar Questions

What is an Internet domain name registry?

An Internet domain name registry is an entity that receives domain name system (DNS) information from domain name registrars, inserts that information into a centralized database and propagates the information in Internet zone files on the Internet so that domain names can be found by users around the world via applications such as the World Wide Web and email. 
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What is the difference between a registry and a registrar?

A registry provides direct services to registrars only, not Internet end users. The registry database contains only domain name service (DNS) information (domain name, name server names and name server Internet Protocol [IP] numbers) along with the name of the registrar that registered the name and basic transaction data. It does not contain any domain name registrant or contact information.

A registrar provides direct services to domain name registrants. The registrar database contains customer information in addition to the DNS information contained in the registry database. Registrars process name registrations for Internet end users and then send the necessary DNS information to a registry for entry into the centralized registry database. The DNS information is then propagated over the Internet.  
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Are registry and registrar functions always separated?

No. Historically on the Internet, registry and registrar functions were most often provided by the same organization. More recently, these functions for some of the Internet's top-level domains have been split to allow for competition in the registration services business. There are still many organizations today that provide consolidated registry and registrar services similar to the way they used to be performed for the .com and .net top level domains. 
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Questions about the VeriSign Registry

What is the charter of the VeriSign registry?

The VeriSign registry is the exclusive registry for the .com and .net top level domain names. As such it is tasked with providing registry services to all registrars accredited by the Internet Corporation for Assigned Names and Numbers (ICANN) for the .com and .net top level domain names. 
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What agreements govern VeriSign's operation of the .net and .com registries?

The applicable agreements can be found on the ICANN Web site
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How long will the VeriSign registry be the exclusive registry for .com and .net?

Under the .com Registry Agreement, VeriSign will continue to be the exclusive registry for .com through November 30, 2012, and may be extended by any renewal terms.  Under the .net Registry Agreement, VeriSign will continue to be the exclusive registry for .net through July 1, 2011, and may be extended by any renewal terms. 
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Who are the customers served by the VeriSign registry?

The customers of the VeriSign registry are registrars who have been accredited by the Internet Corporation for Assigned Names and Numbers (ICANN) and who have executed the Registrar License and Agreement. Note that the VeriSign registry does not provide direct services to Internet end users. 
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Registry Services

What services does the VeriSign registry provide registrars?

Through the Registry/Registrar Protocol (RRP) that is a part of the Shared Registration System (SRS) developed by VeriSign, registrars may add new or delete existing domain names, modify name server information about existing domain names, transfer names from another registrar, add name servers, modify name servers, query the registry database and check availability of names on a real-time basis. Through the VeriSign provided Registrar Tool, registrars may administer domains, manage name servers, manage their registrar information and generate reports. It is important to note that each registrar may effect information about only domain names for which it is responsible. In addition, 24-hour, 7 days per week telephone and email customer service is available for all registrars associated with the VeriSign registry. 
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What services does the VeriSign registry provide for Internet end-users?

The most important service that the VeriSign registry provides is the twice daily creation of the top-level domain (TLD) zone files for .com and .net and the promulgation of those files to the Internet's TLD servers. These files are the master "white pages" of the Internet, and enable a domain name to correlate to an Internet Protocol (IP) number.

The most visible VeriSign registry service that is available to Internet end users besides general information provided on the VeriSign Web site is the Registry Whois. This is the authoritative Whois service for all second-level Internet domain names registered in the .com and .net top level domains. This service is available to anyone. For all registered second-level domain names in .com and .net information as illustrated in the following example is displayed:

Domain Name: LIBERTY.COM 
Registrar: DOMAINDISCOVER 
Whois Server: whois.domaindiscover.com 
Referral URL:
http://www.domaindiscover.com 
Name Server: NS1.TRAINWEB.COM

Note that no end user contact information is displayed because the VeriSign registry does not maintain that information.

If a name is not registered, a message is returned saying that no match was found. That indicates that the name may be available for registration. It should be noted though that the Whois data is only updated once every 24 hours so it is possible that a name showing in Whois has been registered since the last Whois update.

End users may also use the registry Whois to obtain registry information about registrars and name servers associated with .com and .net by entering the name of a registrar or a name server name.  
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Redemption Grace Period Questions

What is the Redemption Grace Period?

The Redemption Grace Period (RGP) is a new delete process developed by ICANN and implemented in to the COM/NET Registry by VeriSign. 
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How does the RGP process work?

Prior to January 25th, domains were deleted in the following manner:

  1. Registrar deleted a domain name.
  2. Domain name was placed on registry-hold for 5 days (this removed it from the zone file).
  3. Domain was then deleted out of the Registry in a batch process on the 6th day.

Post January 25th, domain name deletions now follow the new RGP guidelines:

  1. Registrar deletes a domain name.
  2. Domain name is placed on RedemptionPeriod (RP) for 30 days.
  3. During this 30 day window, if the registrant would like the name redeemed, they need to:
    • Call their registrar.
    • The registrar will "restore" the domain name using the Restore Command for a fee. (This fee is determined by the registrar.)
    • This places the domain on "PendingRestore" status for 7 days (and places the domain name back in the zone file).
    • The registrar must then submit a restore report to the Registry.
    • Once the Restore Command and Restore Report process is completed, the name goes back on "Active" status.
  1. If, after 30 days, the name is still in RP status, the domain name will be moved to PENDINGDELETE status for 5 days.
    • When in this status, the domain name WILL BE deleted.
    • The status cannot be removed by the registrar or the Registry.
  1. On the 6th day, the name is then deleted from the Registry.

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