Administrative Questions &
Answers
Technical Questions & Answers
Administrative Questions & Answers
What are the TLD Zone Files?
The Top-Level Domain (TLD) Zone Files are the
database files maintained by VeriSign that map active Second-Level Domain
Names in .com and .net (i.e., verisign.com) with their associated unique
Internet Protocol (IP) addresses of the host server for such domain
name. A separate file is maintained for each of the .com and .net TLDs.
The TLD Zone Files have been maintained primarily to facilitate increased
system throughput and overall Internet efficiency.
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What is Whois?
The Whois
database maintained by VeriSign is an authoritative directory for all
domain names registered in the .com and .net TLDs. For each registered
domain name, the Whois database includes the following information:
domain name, registrar of record, the registrar's Whois server, referral
URL, last updated date, and name server information.
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How are the TLD Zone Files
different than the Whois file?
The TLD Zone Files contain only a list of domain
name registrations and the IP numbers associated with name servers supporting
the domain names. VeriSign's Whois file serves as a directory to determine
which registrar is responsible for specific domain name registrations,
and it is also an administrative file that contains information in addition
to the information contained in the TLD Zone File (as described in #2
above).
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Will I still be able to review
my domain name registration information to determine if I need to update
my domain name registration records with VeriSign?
Yes. VeriSign’s TLD Zone File Access Program
does not affect your ability to access either VeriSign or your registrar's
Whois databases in any way.
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Can anybody get a password
to the TLD Zone Files?
Anyone may submit an application for admittance
into the TLD Zone File Access Program. All applicants will be required
to execute the agreement prior to receiving a password for access to
the TLD Zone Files.
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How do I apply for admittance
into VeriSign's TLD Zone File Access Program?
To apply to VeriSign’sTLD Zone File Access
Program, you will need to complete and submit VeriSign’s TLD Zone File
Access Program Application.
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Whom do I contact if I have
questions about the TLD Zone File Access Program?
You may contact the VeriSign Customer Service
at tldzone@verisign-grs.com.
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I currently have an agreement
with VeriSign to access the TLD Zone Files. I need to modify some information
in the agreement; whom do I contact?
You may contact VeriSign Customer Service at tldzone@verisign-grs.com.
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What happens if someone abuses
the TLD Zone File Access Program?
Should a password user violate any of the terms
of the agreement, VeriSign may revoke such licensee's password and terminate
its access to the TLD Zone Files.
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How do I terminate my agreement
to access the files?
You may contact VeriSign Customer Service at tldzone@verisign-grs.com.
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Technical Questions & Answers
What ftp server should I connect
to?
rz.verisign-grs.com
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Can I use a dynamic IP address?
VeriSign requires users to access the zone
files from the static IP address listed on their signed agreement.
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Why are some domain names missing
from the files?
The Zone files do not contain domain names
which are on the following statuses:
- Registry Hold
- Registrar Hold
- PendingDelete
- RedemptionPeriod
The Zones also do not list any domain names
that do not have name servers associated to them.
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