Verisign Registry Onboarding Guide

Welcome to the Verisign New gTLD Customer Portal. We are excited to continue building strong relationships with our new gTLD customers as we embark into the next evolution of internet.

Customer Center Highlights

Customer Center for Registry Operators

  • The Customer Center for Registry Operators is a web-based portal with the primary aim of reducing customer effort by providing one central location to obtain key content. The screenshots provided herein are intended to illustrate the portal’s functionalities at a high-level. As your TLD(s) is/are closer to pre-delegation and launch, you will have an opportunity for a custom walk-through of the portal with your data. We encourage this to be an interactive session for you to ask questions and provide feedback on how we can further tailor the portal to meet your needs as a Registry Operator.
  • One central location to obtain key content = content at your fingertips.
    • Manage your TLD by approving domain names, adding or modifying blocked/reserved domain lists, and view current balances
    • Access financials files such as statements / invoices
    • Access data for compiling ICANN mandated Registry Operator reports
    • View scheduled maintenances and operational alerts
    • Access to other Verisign product information
  • Browser-based application with high-security
    • Access can be controlled through white-listed IPs
    • Registry Operator administrator can add / remove users at any time and / or change permissions

Functionalities Overview

  • Dashboard tab
    • “Show me new information / content in one location”
  • Account Management
    • “Let me add / modify users at my discretion”
    • “Let me add / modify key contacts for my company for different use cases”
  • Calendar
    • “Give me one location to see all events related to my TLD(s)”
  • TLD Management
    • “Give me a UI that shows domain name needing my attention/action”
  • Two-Factor Authentication Access
    • “Give me an option for remote users to access it securely without white-listed/Access Control List changes”

Screen Previews

Figure 1: Dashboard tab (click to expand)

Figure 1: Dashboard tab

Figure 1: Dashboard tab
Figure 2: Finance tab (click to expand)

Figure 2: Finance tab

Figure 2: Finance tab
Figure 3: Alerts tab (click to expand)

Figure 3: Alerts tab

Figure 3: Alerts tab
Figure 4: Managing Your TLD (click to expand)

Figure 4: Managing Your TLD

Figure 4: Managing Your TLD
Figure 5: Reports tab (click to expand)

Figure 5: Reports tab

Figure 5: Reports tab