Version 1.0 - March 2007
The VeriSign Company on whose web site this Privacy Statement is posted, ("VeriSign") is committed to providing you with excellent service for all of our products. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices.
Overview
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at VeriSign are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for a VeriSign digital certificate ("Digital ID"), you may be asked to provide certain personal information. In order for us to provide these services, it is also necessary for us to transfer your data to VeriSign, Inc., our parent company, which is located in the United States.
Please note that our sites contain links to other sites. VeriSign is not responsible for the privacy practices, privacy statements, or content regarding these other sites.
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
E-mail Request for Information or Registrations for Guides or Seminars - We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Enrolment - If you choose to enrol for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, bank account information, IP address, or other similar information. Other products and services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrolment page for the particular product or service.
Statistical Information about Your Visit - When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies information about your visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.
Use of Cookies - We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender personal or other information from your computer.
Our uses of "cookies" are limited to the following specific situations. The first situation is with respect to temporary cookies. There are two instances in which we use temporary cookies. First, if you are accessing our services through one of our online applications, our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our business associates, our Web server may also send your browser a temporary cookie that reflects an "origination code" for that business associate. We use this information for statistical and marketing purposes. Second, if you are using VeriSign's Personal Trust Agent to log into an access-controlled section of our site, we set a temporary session cookie to establish that you have been authenticated. The information contained in these cookies consists of random data that is used by the server to authenticate the browser requests to the server for that particular session. It does not include any type of personally identifiable information. This bit of information is erased when you close your current browser window. If you choose not to accept a temporary cookie, you will not be able to navigate in these online applications or use the Personal Trust Agent or VeriSign's Personal Trust Services.
The second situation in which we may use cookies is when you visit our Web site and request documentation, services or a response from us. When you are filling out a form you may be given the option of having our Web site deliver a cookie to your local hard drive. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. If you choose not to accept this type of cookie, you will still be able to use our Web site. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our Web site. We only send this type of cookie to your browser when you have clicked on the box labelled "Please remember my profile information" when submitting information or communicating with us. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent.
Use of Cookies and Statistical Information About Your Visit
When you enter this website, we collect your browser information (which typically includes browser type, version, host operating system, browser language and IP address).
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies information about your visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.
We only use "cookies" as described in this Section. A "cookie" is a piece of information that our website sends to your browser, which then stores this information on your system. If a cookie is used, our website will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a website as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer and they are not able to "invade" your hard drive and return to the sender personal or other information from your computer.
Our uses of "cookies" are limited to the following specific situations. The first situation is with respect to temporary cookies. There are two instances in which we use temporary cookies. First, if you are accessing our services through one of our online applications, our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our business partners, our Web server may also send your browser a temporary cookie that reflects an "origination code" for that business partner. We use this information for statistical and marketing purposes. Secondly, if you are using VeriSign’s Personal Trust Agent to log into an access-controlled section of our site, we set a temporary session cookie to establish that you have been authenticated. The information contained in these cookies consists of random data that is used by the server to authenticate the browser requests to the server for that particular session. It does not include any type of personally identifiable information. This bit of information is erased when you close your current browser window. If you choose not to accept a temporary cookie, you will not be able to navigate in these online applications or use the Personal Trust Agent or VeriSign’s Personal Trust Services.
The second situation in which we may use cookies is when you visit our website and request documentation, services or a response from us. When you are filling out a form, you may be given the option of having our website deliver a cookie to your local hard drive. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. If you choose not to accept this type of cookie, you will still be able to use our website. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our website. We only send this type of cookie to your browser when you have clicked on the box labeled "Please pre-fill these forms for me in the future" when submitting information or communicating with us. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent.
How We Use and With Whom We Share the Personal Information We Gather
The personal information we gather from you is used by us only as explained below.
Sending you responses and updates - We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by another VeriSign company (such as affiliates, subsidiaries, parent company, etc.) or by third parties on our behalf. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by a VeriSign business associate, we may also send the information you have supplied to the VeriSign India business associates that offer such products or services.
Facilitating the support, renewal, and purchase of our products and services - We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. We may also provide the information you have submitted to us to a VeriSign affiliate, business associate or representative so that the VeriSign affiliate, business associate or representative can contact you and facilitate the support, renewal, and purchase of VeriSign products and services. You may receive a communication directly from one of our VeriSign affiliates, business associates or representatives for this purpose.
Facilitating the provision of products or services that may be of interest to you - We may provide the information you submit to a trusted VeriSign business associate or vendor who we believe offers products or services, which complement VeriSign's products or services, which may be of interest to you. You may receive a communication directly from one of our trusted VeriSign business associates or vendors.
Facilitating the provision of certain included products and services (if you are applying for certain types of Digital IDs or certain of our Digital Brand Management Services) - Certain types of Digital IDs come with additional third-party services or products that are included with the Digital ID. If you purchase one of these Digital IDs, we may forward some or all of the information in your application to third party providers so that they can provide you with the service or product and follow up with you directly regarding their service or product or an upgrade. Please be assured that we have agreements with these third-party service or product providers that prevent them from disclosing the information to other parties.
Validating your identity (if you are applying for certain types of Digital IDs) - Certain types of Digital IDs require that we compare some of the information in your application to information contained in a third-party database or with some other third party source. We do this in order to authenticate your identity and other attributes, and also to prevent identity theft.
Forming the contents of a Digital ID - The exact information that appears in our different types of Digital IDs is set forth in the relevant enrolment page and this Privacy Statement. Generally this information is limited to e-mail address and name, but certain classes of Digital IDs contain additional information. For example, Server IDs may contain the organization's Dun and Bradstreet or other identifying number. Please note that all information that you provide us that forms the content of a Digital ID will be "published." Publication of Digital IDs in an accessible location (a repository) is an integral part of enabling the widespread use of Digital IDs. Your Digital ID will be published in our repository so that a third party may access, review, and rely upon your Digital ID. You should have no expectation of privacy regarding the content of your Digital ID.
Disclosure by Law and Protection of VeriSign and Others - If we are required by law to disclose certain information to local, state, central, national or international government or law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses). We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, VeriSign may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply VeriSign's agreements.
Surveys - From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this Web site, and improving our customer service and product offerings.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we, or our trusted associates and vendors, notify our subscribers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us at the address given at the end of this Privacy Statement. Please be aware that you may not opt out of receiving information from us or on our behalf regarding the security, initial use, expiration, product enhancement or migration of our Digital IDs or other products or services. In cases where you have received a notification from one of our trusted associates or vendors or where we have previously shared your information with our trusted associates or vendors, you may need to notify them directly that you would like to opt-out of being notified by them in the future.
Our Security Procedures
We consider the protection of all personal information we receive from our Web site visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol.
How You Can Access, Update or Correct Your Information
We cannot update or correct information contained in a Digital ID without destroying the integrity of the Digital ID because we digitally sign each subscriber's Digital ID as a part of the Digital ID issuance process. If we were to subsequently modify or remove any information listed in a Digital ID, our digital signature would not verify the Digital ID's new content. Furthermore, if a subscriber (sender) then digitally signed a message with his or her private key, a third party would not be able to properly verify the sender's signature (created using the sender's private key) because the sender's Digital ID would have been altered after the key pair's creation.
If you would like to update or correct any personal information in our records that is not contained in your Digital ID, please contact us at the address given at the end of this Privacy Statement.
If you simply want to access the personal data we store about you, please contact us at the address given at the end of this Privacy Statement.
How You Can Revoke (Deactivate) Your Digital ID
When a third party wants to rely on a Digital ID, it is important for the third party to know its status (for example, whether it is valid, suspended (where available) or revoked). The third party may do this by accessing our repository and querying for the status of the Digital ID. We do not generally delete Digital IDs (and their content) from our on-line repository because a third party might not then be able to check its status. You may, however, revoke (deactivate) your Digital ID. A revoked Digital ID will still appear in our repository with an indication that it has been revoked. If you are a Digital ID subscriber and would like to have your Digital ID revoked (deactivated) from our database, please contact us at the address given at the end of this Privacy Statement.
Email this Page
If you use this feature, your email address will appear as the sender of the email. Neither your email address nor the recipient's email address will be used for any other purpose.
Consent to Privacy Statement
By providing the information requested by the Website, or by continuing to use the Website after having an opportunity to review the Privacy Statement, you have consented to the terms of this Privacy Statement, and VeriSign India's use of the information it collects as described at the point of collection or in this Privacy Statement. If you do not agree to this Privacy Statement, you may not use the Website.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement, we will post this change on our website.
For VeriSign Services India Pvt Ltd. customers, you may contact us at support@verisign.in.
Privacy Statement Version 1.0
Feedback