Morgan Street Document Systems

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Morgan Street Document Systems has been able to further differentiate itself from the competition and enhance client confidence in its services by utilizing VeriSign® Identity Protection (VIP) Authentication Services with VeriSign® Identity Protection (VIP) Security Cards to provide two-factor authentication to its clients. With identity theft, phishing and fraud on the rise, the additional level of user security via a one-time password generator embedded in a VIP Security Card has proven to be a huge success with its clients.

The VIP Security Cards have been extremely well received, and we've received wonderful feedback from our clients indicating their delight with how seriously we are taking the security of their most precious information.

Kelli Rhee,
Vice President,
Consumer Sales & Marketing,
Morgan Street Document Systems, LLC.

Industry

• Service Provider

Challenges

• Maintaining client confidence while providing protection from increasing levels of identity theft, phishing and fraud attacks.
• Ensuring that any new security measures did not negatively impact the end-user experience or ease of use.

Solution

• VeriSign® Identity Protection Authentication Services
• VeriSign® Identity Protection Security Cards

Results

• Almost 20 percent of clients engaged in actively using VIP Security Cards within the first few months of their launch.
• Clients appreciate the benefit of being able to leverage the VIP Security Cards to access other VIP Network member accounts.
• Morgan Street has been able to further differentiate itself from its competitors.