Customs Brokers and Forwarders Council of Australia Inc. (CBFCA)

Download Case Study (PDF)

Chosen to be the cornerstone of a critical Customs Brokers and Forwarders Council of Australia (CBFCA) application, the implementation of VeriSign PKI-based digital certificates worked flawlessly from the very outset of the project, even when other components of the deployment were experiencing major operational challenges. Additionally, VeriSign was selected by the Australian Government as the only vendor permitted to provide digital certificates compliant with its innovative Gatekeeper initiative.

The process for obtaining PKI-based digital certificates has consistently operated exceptionally well, and our members continue to be very happy with the services and support offered by VeriSign.

Paul Zalai,
Manager of freight & business operations,
Customs Brokers and Forwarders Council of Australia Inc.

Industry

• Government and Public Sector

Challenges

• The Australian Customs and Border Protection Service wanted a new application to protect shipment documents from unauthorized alterations during transit of the goods.
• The legacy system required dedicated communications lines that were becoming increasingly expensive.

Solution

• Gatekeeper Digital Certificates

Results

• Logistics tracking and customs clearance documentation is now digitally secured.
• The issuance and management of the VeriSign PKI-based digital certificates has worked flawlessly since the Integrated Cargo System went live.
• Economies obtained from using secure Internet-based transactions have culminated in elimination of the fee paid to maintain the old central customs system, contributing to the profitability of importers.