Founded as a partnership between T-Mobile USA
and Iowa Network Services (INS), i wireless was formed to serve more
than 300 Iowan markets, offering residents such comprehensive local
services as cost-free roaming and unlimited local calling.
Challenge
To become the premier wireless service provider
in the Iowa area, i wireless needed to offer its customers the utmost
in ease and reliability. i wireless needed a billing system that was
comprehensive and stable, and one that could offer them the administrative
relief and in-depth reporting to facilitate rapid expansion.
“We are very happy
with our decision to work with VeriSign. The relationship has been a
positive experience.”
Suzanne Kidwell, Billing Manager,
i wireless
Solution
i wireless turned to VeriSign® speedSUITESM
services, which provided the company with a secure reliable payment
infrastructure and comprehensive real-time data on their customers’
transactions. speedSUITE also enabled i wireless to revamp its inventory
system by supplying a processing system that meticulously accounted
for every in-store unit.
Results
With VeriSign speedSUITE, i wireless was able to patch information
gaps and increase efficiency, while offering customers a wider variety
of highly innovative customized payment plans.
The service also enabled i wireless to expand quickly and market its
services to a wider variety of customers.
Worldwide Sites
