Registrar Connections - March 2009 - Registrar Connections from VeriSign, Inc.

Registrar Connections


March 2009

In this issue

Event Reminder: 2009 Asia Registrar Days

The 2009 Asia Registrar Day events are only a few short days away! This year VeriSign executives and registrars will be meeting on March 30 in Beijing, China and April 2 in Seoul, Korea. These are the first of our 2009 Registrar Days planned this year.

Some of the topics we’ll cover at this year’s “Broadening Your Business” event will include;

  • 2009 State of the Business: 
    General State of the Domain Name Business, economic impacts and indicators for 2009
  • Policies To Help Your Business and Customers: 
    Policy updates, clarifications and the implementation of the Add Grace Period Consensus Policy
  • Broadening The World of TLDs and What It Means 
    Update on IDNs, New gTLDs and Internationalized TLDs including research findings
  • Effective Programs To Better Your Business 
    Expanding Your Domain Name Business: a focus on new unit acquisition, renewals, reseller programs and reinforcing customer support best practices
  • Enabling New Opportunities 
    Overview of VeriSign SSL business and overview of user authentication products
  • How To Grow Your Business 
    Value of Data Services and the addition of .name and .tv to your portfolio

These events are open to all VeriSign registrars, click here to reserve your spot today. If you have any questions surrounding the Registrar Day events feel free to send an email to namingevents@verisign.com or check out the event page on www.verisign.com for more information.  We look forward to seeing in Asia!

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Localization of Domain Name Suggestion Service

VeriSign has teamed up with linguistic experts to bring the registrar community domain name suggestions in new languages! VeriSign views localized domain name suggestions as a value added service for registrars with presence in both established and growing regions. We are excited to add domain name suggestions in German, Portuguese, and Spanish languages into our current Domain Name Suggestion Service. We are on track to go live in late March 2009 with these new languages, and our OT&E test environment is now available and ready for registrar integration.

Benefits of Domain Name Suggestion Service:

  • Potential to increase domain name registrations by customers who would otherwise decline to register a domain name, or register fewer domain names
  • Domain name suggestions available in multiple languages to assist registrars operating in growing regions to deliver on the need for localized domain names
  • The ability to offer a state-of-the-art technology tool to your customers without costly investment in research and development
  • All the benefits of VeriSign’s Name Store platform:  A single EPP interface, 24 / 7 account and technical support, details and summary activity reporting online
  • Ongoing research and development in emerging methodologies for computational linguistics to continually improve performance

VeriSign offers both a Product Guidebook and an EPP Software Development Kit to assist you with integration.

We want your feedback on new languages and feature enhancements to include in our Domain Name Suggestion Service. Please send your feedback to our Customer Service team at info@verisign-grs.com.

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Add Grace Period Consensus Policy

VeriSign will implement the ICANN approved Add Grace Period (AGP) Limits Policy, the “Policy”, effective March 31 at 11:59:59 pm US ET.  Any .com, .net and .name domain names that are registered by registrars upon implementation of the policy will be subject to the threshold limits established by the Policy. 

VeriSign will make numerous reports available to registrars via FTP to assist in monitoring and managing Add Grace Period deletion activity. It is each registrar’s responsibility to download and retain these reports for future reference. Please access the registrar-only, password protected site for more information, at https://knowledge.verisign.com/support/registrar/index?page=content&id=AD136&actp=LIST

Questions relating to VeriSign’s implementation of the AGP Limits Policy should be directed to cao@verisign-grs.com.

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VeriSign’s Webinar Series

Thank you to those of you who joined us for the March EPP Software Development Kit and Tools Webinar, the third of the 2009 webinar series.  It was well-attended and a vital webinar conducted by James Gould, Naming Services Principal Engineer and Application Architect for the Naming Services Registry Systems. Jim discussed the SDK's and the Tools available to make it easier to integrate and troubleshoot the VeriSign EPP systems including the COM NET Registry, the Name Store Platform (TV, CC, JOBS, and Name Suggestion), and the NAME Registry. 

For those of you who were unable to attend click here for archive materials or email namingmarketing@verisign.com with any questions.  You can also find the latest EPP SDK Tools information found on www.verisign.com.

Remember to mark your calendars for the next webinar taking place on Thursday, April 23 where we will host a session on Internet Profile Service for Registrars.  For a complete listing of dates click here for the webinar calendar.

A separate email from Naming Marketing will be sent out with dial-in and log-in details. We look forward to having you join us then. If you have any issues logging into the archive or have questions feel free to contact Naming Marketing: namingmarketing@verisign.com.

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Customer Service FAQs: What Your Should Know

Q: When will VeriSign implement the Add Grace Period (AGP) Limits Consensus Policy announced by ICANN? 
A: VeriSign intends to implement the Policy on March 31, 2009 at 11:59:59 p.m. US ET. Any .com, .net and .name domain names that are registered by registrars after implementation of the Policy will be subject to the threshold limits established by the Policy.

This Policy may be viewed at the link below.www.icann.org/en/tlds/agp-policy-17dec08-en.htm

Also, the full details of VeriSign's implementation of this policy can be viewed at the link below.  https://knowledge.verisign.com/support/registrar/index?page=content&id=SO11258 (password required)

Q: Does VeriSign offer access to the .com and .net zone files? 
A: Yes, in order to gain access to the zone files, you will need to complete the agreement which is located at the URL below. 
http://www.verisign.com/information-services/naming-services/page_001052.html

Q: How much does it cost to access the .com and .net zone files? 
A: Zone files accessed through the TLD Zone Access Agreement are free.

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eMarketer: Has the Internet Made you More Productive?

Published: March 16, 2009

Most say, “Yes.”

A survey conducted by the USC Annenberg School Center for the Digital Future found a majority of US users thought the Internet had made them more productive.

Change in Work Performance and Productivity due to Work Internet Access According to US Internet Users, 2000-2007 (% of respondents)

From 2000 to 2007, a rapidly increasing number of users believed in Internet productivity. Respondents who said the Internet had improved their productivity “a lot” or “somewhat” were at 57% in 2000, but jumped to 71% in 2007. According to the Pew Internet and American Life Project, 28% of Americans have Internet access at work. The majority of those users are between the ages of 30 and 49, are college graduates and earn more than $75,000 annually.

What are US workers doing online?  
A Nielsen Online survey found that US workers averaged 67 online sessions and spent approximately 89 hours online per month. They visited 131 different domains, viewing each site for a minute, on average.  Those 131 Websites can’t all be work related, can they?

Average Web Usage Among US At-Work Internet Users, January 2009

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In the News

This section contains a selection of articles pertaining to the Domain Name Industry compiled by Information, Inc.

"National Arbitration Forum Releases 2008 Domain Name Dispute Resolution Program Totals" 
PRNewswire (03/11/09) 
The National Arbitration Forum announced that 1,770 domain-name dispute cases were filed in 2008. Ninety-eight percent of the cases revolved around UDRP domain names, such as .com and .org, while the other 2 percent involved usDRP .us domain names. Of the 1,770 cases filed, 1,477 cases were brought forth and decided upon, while the rest were settled by the parties. In the same year, more than 10,600 disputes were filed with the National Arbitration Forum, and 9,470 were actually heard and resolved. The rest were settled between the groups. Noteworthy claims involved trademarks with American Girl, Anheuser-Busch, Canadian Television, Patrick Dempsey, We The People LLC, and YouTube. "The world of domain name extensions is constantly expanding, putting trademark holders around the world on high alert and creating challenges for new potential registries," says National Arbitration Forum Internet legal counsel Kristine Dorrain. "The National Arbitration Forum offers solutions to protect intellectual property rights before or after domain name extensions go live." 
(Web Link)

"URL Shortening: Yet Another Security Risk" 
TechRepublic (03/09/09) Kassner, Michael 
In the past, URL shortening was used to decrease the number of bad links in emails. More recently, the popularity of instant-message services and Twitter has created a greater need for URL-shortening Web sites such as TinyURL and Bit.ly. Although these services can be useful, they mask the actual link, making them excellent tools for hackers and spammers. Hackers can use URL-shortening tools to bypass spam, guide users to phishing and malware sites, and prohibit the verification of URLs. Twitter is especially useful to these people because almost all users place links in their tweets, making it somewhat of a habit to click on the URLs. Security experts expect SMS-enabled mobile phones to be exploited in a similar way. Fortunately, some URL-shortening Web sites now offer previews, so users know the full URL before clicking on a link.  
(Web Link)

"Facebook Getting Serious About Vanity URLs" 
TechCrunch (03/12/09) Arrington, Michael 
Facebook appears to be changing its policy on vanity URLs for its Pages section, which music groups, celebrities, and brands use to set up their presence on the social networking site. Previously, the only pages that had vanity URLs were those that belonged to music groups and businesses that partnered with Facebook for the initial launch of the product. But with the introduction of vanity URLs belonging to Kevin Rose, Ashton Kutcher, and Demi Moore, it appears that more people will be allowed to have the personalized email addresses. Some other social networking sites, including MySpace, already allow their users to create vanity URLs.  
(Web Link)

"The 100 Oldest Registered Dot Com, Org, Net, Edu Domains" 
TG Daily (03/06/09) Hodgin, Rick C. 
The first domain name ever registered, symbolics.com, was created on March 3, 1985, for the software development firm Symbolics Inc. Other early computer pioneers that are still the world's leading developers today include apple.com and ibm.com, which were the 64th and the 11th domains registered, respectively. The list of earliest domains also includes the oldest .org domain, mitre.org, which was registered on July 7, 1985, and the oldest .edu domain, berkeley.edu, which was registered April 24, 1985. Domains tracked for start-up dates only include those that have made the top 1 million domain names as tracked by alexa.com, which posts daily updates. The 10 list of the earliest domains also includes bbn.com at number two, followed by think.com, mcc.com, dec.com, northrop.com, xerox.com, sri.com, hp.com, and bellcore.com.  
(Web Link)

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